Casinos operate 24/7 and handle large sums of money and assets, thus subjecting themselves to stringent regulations and compliance standards.
Casinos are increasingly turning to intelligent network video solutions as a means of upgrading their security and surveillance technology to keep up with evolving security and surveillance needs.
Casinos face numerous security threats, from outright thefts to underhanded tactics used to siphon money out of casinos or manipulate gaming tables. A robust video surveillance solution enables casino security personnel to identify patterns of fraudulent behavior early and take proactive steps before any incidents arise.
High-definition imaging provides security personnel with clear, detailed images that help them spot small details that can quickly escalate into big problems. Casinos rely on HD imaging cameras to monitor entrances, exits and other areas for any vandalism or suspicious activities; cashier cages contain cameras to protect money against tampering and theft while gaming tables employ them against cheating while counting rooms employ them against theft outright.
Smart video surveillance technologies offer many advantages for efficiency and streamlining processes through built-in analytics. Camera systems that include instant alerts, object detection and face recognition assist security staff in responding to incidents faster. In addition, working with providers that utilize open standards like ONVIF will make integration across wider security platforms simpler allowing for more holistic security practices.
Gaming casinos are one of the primary users of video surveillance technology. Constant threats from theft, fraud and cheating from visitors and employees make casino security a top priority.
As advances in video analytics technology become available to casino security teams, video analytics give them a significant edge against criminals. Machine Learning (ML) and Artificial Intelligence (AI)-powered video processing units and software residing on cameras can take on much of an investigator’s job duties.
These powerful systems can detect movement in areas of a casino where no human should be, alert security to it and identify who or what is moving, as well as their location. Such systems have also proven successful at reducing slip/trip/fall liability payouts by providing security teams with immediate response capabilities via timestamped video recordings of incidents that take place.
Marketing and planning teams can leverage long-term video data as operational intelligence beyond security alone. From occupancy statistics and navigation trends, to demographics and beyond, video analytics can help casinos optimize staffing levels and ensure visitors enjoy an optimal visitor experience.
Casinos rely on surveillance systems to track their employees and patrons. From theft prevention to counteracting any illegal activity, surveillance is vitally important to casino operations.
Casinos that utilize high-resolution camera systems to monitor large areas and points of entry with heavy traffic in great detail. Furthermore, these systems should provide multiple views of any incident occurring nearby in case they need to be used as evidence against people or assets involved in it.
Casinos are always searching for ways to increase efficiency and enhance customer experiences. Combining video analytics with cameras can help identify repeat offenders and link them with VIP information so staff can offer superior customer service. Heat mapping functions can alert security teams of activities on loading docks while people counting tools provide valuable monitoring of pedestrian flow within a casino.
IoT (Internet of Things) technology enables casino security systems to integrate with one another for enhanced surveillance and business efficiency. Integrated systems offer unified video surveillance and access control that can be managed through one user interface; IoT analytics such as license plate recognition or facial recognition further enhance security as well as customer experience in casinos.
Casinos are an attractive target for hackers as they deal with large sums of money and offer multiple points of entry into networks, making them highly susceptible to cyber criminals. As evidenced by a 2017 hack of an IoT thermometer used to access an aquarium fish tank in one casino, connected devices remain exploited despite IoT revolutionizing casino security: intelligent RFID tags assist asset tracking by identifying equipment such as gaming chips or drinks; while data generated from IoT devices enables casinos to estimate maintenance schedules, reduce downtime, optimize inventory management, etc.